Legal Information · Platform Terms · Player Agreement

Platform Terms CLUBPHP Rules for Using the Platform

These Terms and Conditions explain how you may access and use the CLUBPHP platform. By creating an account or using any available service, you acknowledge that you have read, understood, and accepted these requirements. Please review every section carefully so you understand your responsibilities, account obligations, payments, promotions, safety guidance, and the limits that apply to participation.

Last Reviewed: January 2025 For Players in the Philippines For Adults Aged 21+
Player Agreement
Using CLUBPHP means you accept these Terms and Conditions in full.
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What This Agreement Covers

This summary highlights the main subjects addressed in the CLUBPHP Terms and Conditions. It is provided for convenient reference only; the complete provisions below govern your use of the platform.

Creating Your Account

You must be at least 21 years old to register or participate through CLUBPHP. Registration requires a valid username, password, mobile number, and captcha, subject to the stated format and length requirements. Keep your login details private, provide truthful information, and take reasonable steps to protect your account from unauthorised use.

Deposits and Withdrawals

CLUBPHP provides deposit and withdrawal functionality for Philippine players, with transactions handled in PHP. Available payment options, applicable limits, and any processing instructions are shown in the relevant Payment Method or account finance area. Review the details displayed before confirming a transaction, as current requirements and eligibility may apply.

Bonuses and Promotions

Every CLUBPHP bonus, reward, or promotion is governed by its own published terms, including any qualifying activity, availability period, account requirements, and other conditions. Check the current promotion details before taking part. Rewards are not guaranteed, and CLUBPHP may review activity that appears inconsistent with the applicable promotion rules.

Game Rules and Fair Participation

Each game should be played according to the rules and information displayed for that game. CLUBPHP offers RNG games, live casino titles, fishing games, PVP games, and sports betting selections through its available catalogue. Outcomes are not guaranteed, and players must not interfere with game operation, misuse a technical issue, or use unauthorised tools or methods.

Account Review, Suspension, or Closure

CLUBPHP may review, restrict, suspend, or close an account where there is suspected fraud, inaccurate registration information, misuse of a promotion, prohibited activity, or a breach of these Terms and Conditions. Any action is subject to the relevant account review and applicable platform requirements.

Responsible Gaming

CLUBPHP supports safer participation for Philippine adults aged 21 and above. Set personal limits, play only with money you can afford to lose, take regular breaks, and never chase losses. If gaming begins to affect your finances, relationships, work, or wellbeing, stop participating and contact CLUBPHP Customer Services for assistance.

Important: These Terms and Conditions (the "Terms") set out the agreement between you, the player, and CLUBPHP, referred to in these Terms as "we", "us", or "the platform". By registering an account or accessing any CLUBPHP service, you confirm that you have read, understood, and accepted these Terms. If you do not agree with them, do not create an account or use the platform. Participation is limited to adults aged 21 and above in the Philippines.

1Agreement to the Terms

These Terms and Conditions set out the rules for accessing and using the CLUBPHP platform, including its games, wallet functions, promotions, and customer support services available at clubphp.yachts. clubphp.yachtsBy creating an account, depositing funds, or placing a bet through CLUBPHP, you confirm that you have read, understood, and accepted these Terms and agree to follow them.

These Terms apply to players accessing CLUBPHP from the Philippines. If you use the platform from a location where online gaming is restricted or prohibited, you are responsible for checking and following the laws that apply to you.

CLUBPHP may revise these Terms when necessary. Any updated version will take effect once it is published through the platform or another appropriate account notice. Continuing to use the service after an update means you accept the revised Terms.

Plain-English summary In simple terms, using CLUBPHP means you agree to follow these rules. Please review any published updates, as continued access or play after a change indicates acceptance of the latest version.

2Eligibility

To create and use a CLUBPHP account, you must satisfy all of the eligibility conditions below:

  • You must be at least You must be at least 21 years old.CLUBPHP follows a strict 21+ policy. Only adults aged 21 and above may register, access the games, or participate in gaming activities.
  • Your account must be registered by you as an individual. Corporate, company, or organisation accounts are not allowed.
  • You must not be a current CLUBPHP employee, contractor, or an immediate family member of one.
  • You must not be covered by an active self-exclusion request or restriction issued by CLUBPHP or another gaming platform.
  • You must have the legal capacity to enter into and comply with a binding agreement under the laws applicable to you.

CLUBPHP may ask for documents confirming your age, identity, or address at any time. If you do not provide satisfactory information within the requested period, your account may be restricted or suspended while verification is completed, and related funds may remain unavailable during that review.

21+ age requirement: If there is a reasonable concern that an account belongs to someone below the 21+ age requirement, CLUBPHP may suspend access while the matter is reviewed. Any related balance or winnings may remain restricted until the review is concluded and the applicable Terms are assessed.

3Creating Your Account

Each player may maintain only one account on the CLUBPHP platform. Duplicate accounts are not permitted and may lead to the closure of connected accounts, together with the review or forfeiture of balances linked to a breach of these Terms. one account Duplicate accounts are strictly prohibited. Where multiple accounts are linked to the same player or a breach of these Terms, CLUBPHP may close the associated accounts and review any balances held in them.

During registration, you must submit information that is accurate, complete, and current, including your full name, date of birth, email address, and mobile number where requested. False, incomplete, or misleading details may constitute a breach of these Terms and can result in account restriction or closure.

Account Security

You are responsible for keeping your CLUBPHP username and password private. CLUBPHP will not request your password by email, live chat, or through any other support channel. If you suspect that someone has accessed your account, contact Customer Services immediately.

All activity completed using your account credentials remains your responsibility, including activity you did not authorise. CLUBPHP is not responsible for losses caused by unauthorised access when reasonable measures were not taken to protect your login details.

KYC Verification

CLUBPHP may carry out Know Your Customer (KYC) checks as part of its account and payment procedures. Where verification is required, you may need to provide a national ID card, passport, or another valid government-issued identity document. Certain withdrawal requests may remain pending until the required KYC checks are completed.

Reasons for verification: KYC verification helps CLUBPHP reduce the risk of fraud, money laundering, and participation by people below the legal age. If documents are requested, submit clear and valid information through the approved account or support process so it can be reviewed securely. Privacy Policy.

4Deposits and Payments

Deposits can be made through the payment options currently available in the CLUBPHP Payment Method section. Use only the payment options shown in your CLUBPHP account when making a deposit.All CLUBPHP transactions are handled in Philippine pesos (PHP or ₱). Your account displays the applicable minimum and maximum deposit limits, which may be revised from time to time. Finance / Wallet Check the Payment Method section in your account for the latest deposit limits, available options, and applicable instructions before completing a transaction.

Deposits are generally reflected in your CLUBPHP wallet shortly after successful processing. If the funds are not showing after 30 minutes, contact Customer Services and provide your transaction reference number for checking.

Deposit Conditions

  • Only deposit funds through a payment method registered in your own name.
  • Third-party deposits are not allowed. A deposit made from another person’s payment account may be returned, and the related CLUBPHP account may be subject to review or suspension.
  • CLUBPHP does not add a deposit fee where no platform charge is stated, but your payment provider may apply separate transaction charges.
  • A deposit submitted by mistake may not always be reversible. Contact Customer Services as soon as possible if you notice an incorrect transaction.

Quick deposit support: Many deposits are reflected shortly after successful confirmation. If a deposit remains missing for more than 30 minutes, Customer Services is available 24/7 to help review the transaction.

5Withdrawals

Withdrawal requests are sent only through the approved payment method linked to your account and applicable transaction instructions. CLUBPHP does not send withdrawals to third-party accounts.

Processing times can vary depending on verification, payment review, operating conditions, and the instructions shown in your account.

  • For the payment method selected: The applicable processing timeframe will be confirmed after approval and may vary according to the selected payment method.
  • Follow the current withdrawal instructions displayed in your CLUBPHP account. The applicable processing timeframe will be confirmed after approval and may vary according to the selected payment method.
  • For other available payment options: Any estimated timeframe shown in your account begins only after the withdrawal has been approved.
  • Bank Transfer: Allow the timeframe stated in your account or provided by Customer Services, as processing may depend on the payment channel and required checks.

Requests submitted during busy periods or outside normal processing hours may take longer. CLUBPHP will provide updates when a delay affects the expected processing timeframe.

Withdrawal Conditions

  • Your account must complete the required KYC checks before withdrawals above the applicable standard limit can be processed.
  • Any active bonus wagering requirement must be fulfilled before funds linked to that bonus become eligible for withdrawal.
  • CLUBPHP may conduct further security checks on withdrawal requests, especially when the amount is substantial or account activity appears unusual.
  • The minimum withdrawal amount is shown in the Finance / Wallet section and may be updated from time to time.

Fraud and security controls: A withdrawal request flagged by our fraud monitoring controls may be placed on hold for manual review to help protect your account. Our team will reach out if further information is needed.

6Check Current Rewards and Promotions

CLUBPHP may provide bonuses and promotions for new and existing players. Each offer is governed by its own promotional terms together with the general bonus conditions stated below.

General Bonus Conditions

  • Bonus funds are placed in a separate bonus wallet and cannot be withdrawn until the relevant wagering requirement has been completed.
  • Wagering requirements are calculated by multiplying the bonus amount. For example, a 20x requirement means the bonus value must be wagered 20 times before it may be converted into withdrawable cash.
  • Games may contribute at different rates towards a wagering requirement. The applicable contribution rate is stated in the terms of the relevant bonus.
  • Every bonus has a stated expiry period. Any unused bonus funds remaining after that period will be forfeited automatically.
  • Only one bonus can normally remain active at a time unless the applicable promotion terms expressly provide otherwise.

Bonus Abuse

CLUBPHP treats bonus abuse as a serious matter. This may include, but is not limited to, opening multiple accounts to claim the same offer, using automated tools to complete wagering requirements, or placing bets designed to exploit bonus rules and guarantee a profit regardless of the result. Accounts found to be abusing bonuses may be suspended, and related bonus funds may be forfeited.

Our approach to bonuses: CLUBPHP creates bonus offers to provide practical value for players. If you are unsure whether a betting approach is allowed under a specific promotion, contact our support team before placing a bet. Clarifying the rules in advance can help prevent issues later.

7Game Rules and Fair Participation

All games available on the CLUBPHP platform, including Astar Live, Super Keno, Table Tennis, Rise of Apollo, Cannon Fishinggames such as Judo — use certified random number generation (RNG) or live dealer systems supplied by licensed game providers.

Once a game result has been confirmed by the system, it is treated as final. CLUBPHP cannot change an outcome after it has been determined. If you believe a technical issue caused an incorrect result, contact support within 24 hours and provide the relevant game round ID.

Technical Malfunctions

If a technical fault affects a game round, CLUBPHP may cancel the affected bets and return the relevant stakes to players. This decision is final. CLUBPHP will not be responsible for losses caused by technical problems outside its reasonable control, including internet connection issues on the player’s side.

Betting Limits

Every game has minimum and maximum betting limits, which are shown in the relevant game interface. CLUBPHP may change these limits at any time without giving advance notice.

8Prohibited Conduct

The following conduct is not allowed on the CLUBPHP platform. Any player involved in these activities may have their account suspended immediately and may also face legal action:

  • Using automated tools, bots, or scripts to access or interact with the platform or its games
  • Trying to hack, reverse-engineer, or interfere with the platform’s software, systems, or infrastructure
  • Working with other players to obtain an unfair advantage
  • Using the platform for money laundering or another unlawful financial activity
  • Submitting inaccurate identity details or pretending to be another person
  • Opening or operating multiple accounts to take improper advantage of bonuses or promotions
  • Threatening, harassing, or abusing CLUBPHP staff or fellow players
  • Taking advantage of software bugs or errors for financial benefit; winnings obtained through such activity will be cancelled

Zero-Tolerance Policy CLUBPHP maintains a zero-tolerance approach to cheating, fraud, and abuse. An account found to have breached these conduct requirements may be permanently closed, and funds held in the account may be forfeited while the matter is investigated.

9Account Review, Suspension, or Closure

CLUBPHP may suspend or permanently close a player account at its discretion, with or without prior notice, in any of the following situations:

  • A violation of any part of these Terms and Conditions
  • Suspected fraud, money laundering, or related unlawful activity
  • Failure to complete KYC verification within a reasonable period
  • False or misleading information supplied during registration or verification
  • Abusive, threatening, or harmful conduct towards other players or CLUBPHP staff
  • A request or directive from a regulatory authority or law enforcement agency

When an account is suspended for investigation, the funds in that account will remain frozen until the review is finished. If the review finds no breach, the account may be restored and the funds released. If a breach is established, some or all of the funds may be forfeited.

Players who want to close their account voluntarily may request this by contacting Customer Services Customer ServiceAfter the required standard verification checks, any remaining balance will be returned to the payment method registered to the account.

10Responsible Gaming

CLUBPHP is dedicated to safer participation for Philippine players aged 21 and above. We take player wellbeing seriously and provide practical account tools to help you stay aware of your gaming activity. These options are available through your account dashboard:

  • Set a personal budget — Decide your spending limit before you begin and do not play with money needed for everyday expenses
  • Session time limits — Get an alert after you have been active for a selected length of time
  • Check your play — Receive regular reminders showing how long your session has lasted and your current net position
  • Take a cool-off break — Pause your access for a short period without permanently closing your account
  • Know when to stop — Choose to restrict your access temporarily or permanently

If you are worried about your own gaming activity or that of someone you know, please visit our Responsible Gaming Responsible Gaming page or reach out to our support team. Our team is prepared to assist and will handle your conversation with care and confidentiality.

Please Keep in Mind Gaming should remain enjoyable. If it no longer feels that way, step away and take a break. CLUBPHP’s safer gaming tools are available whenever you need support, without judgement.

11Privacy and Data Protection

CLUBPHP gathers and handles personal information under our Privacy PolicyPrivacy Policy, which is part of these Terms and Conditions. By creating an account, you agree to the collection and use of your information as explained in the Privacy Policy.

We process your information to manage your account, complete transactions, confirm your identity, meet applicable legal requirements, and improve the platform. We do not sell personal information to third parties. Information may be provided to trusted service providers supporting platform operations, but only when necessary for those services.

You may ask to access the personal information we keep about you, request that inaccurate details be corrected, or, where applicable, ask for deletion. To make a request, contact our support team through the available support channel. Customer Service.

12Limitation of Liability

To the maximum extent allowed by applicable law, CLUBPHP’s total liability to a player arising from platform use will not exceed the total amount that player deposited during the 30 days before the event connected with the claim.

CLUBPHP will not be responsible for:

  • Any loss of profit, income, revenue, or expected savings
  • Any indirect, consequential, incidental, or special loss or damage
  • Losses caused by internet connection problems, device failure, or an interruption affecting a third-party service
  • Losses resulting from a player’s failure to follow these Terms and Conditions
  • Any delay or inability to perform caused by circumstances outside our reasonable control

Nothing in these Terms and Conditions excludes or restricts liability for fraud, death, or personal injury caused by negligence, or any other responsibility that applicable law does not permit us to exclude.

13Updates to These Terms and Conditions

CLUBPHP may revise these Terms and Conditions from time to time. If changes are made, the “Last Updated” date at the top of this page will be amended. Where an update is significant, players may also be informed by email or an on-site notice.

Please review these Terms and Conditions from time to time, as updates may be published on the CLUBPHP platform. By continuing to use the platform after revised terms are posted, you confirm your acceptance of the updated provisions. If you disagree with any amendment, stop using the platform and contact Customer Services for assistance with your account.

14Contact Our Team

For questions about these Terms and Conditions, or to submit a complaint or dispute, please contact the CLUBPHP Customer Services team through the available support channel.

When contacting CLUBPHP, include your username, relevant transaction details, and a clear explanation of your concern where appropriate. This helps the Customer Services team review your request more efficiently. Do not share your password or other sensitive security details in a support message.

Complaints and disputes If you are unhappy with the handling of a complaint, contact Customer Services again and provide the original case details together with any additional information. CLUBPHP will review the concern using the applicable support procedures and provide guidance on the next available step.

Explore CLUBPHP player policies and account guidance

Adults aged 21+ can create an account using a valid username, password, mobile number, and CAPTCHA. After registration, explore RNG titles, live casino tables, fishing games, PVP options, and sports through the Web platform, Android APP, or IOS LITE-APP. PHP deposits and withdrawals are available through the account, subject to current platform requirements. Play responsibly.

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CLUBPHP Editorial Team
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CLUBPHP Brand Team

Editorial Team The Philippine Player Experience Team covering CLUBPHP games, account access, payments, support, safety, and responsible participation for adults aged 21+.

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